Guide · The deliverable

What is a property condition report?

A property condition report is a factual, dated, photo-documented record of the state of a property at a precise moment. It does not test systems and it does not predict problems. It fixes, on the record, what was visible on that day, so that nobody has to argue from memory later.

· · By Bastien Buffat, founder of Scoutmyplace

At a glance

Four things to know about a condition report.

Visual onlyWe document what is visible on the day. Nothing is tested or dismantled, which is what separates it from a licensed home inspection.
3 momentsBefore renting a place you cannot visit, the day a tenancy starts, and the day it ends. Each moment has its own report.
24 hoursFrom the visit to the delivered report: photos, video walkthrough and written observations, organized room by room.
Both sidesProduced by a neutral third party, the same record serves the landlord who documents and the tenant who contests.

A condition report does not judge a property. It records it, so that nobody has to argue from memory later.

Definition

What does a property condition report actually contain?

A condition report documents every room with timestamped photographs, notes on the visible state of walls, floors, ceilings, fixtures and equipment, and an overall factual summary. At Scoutmyplace it also includes a video walkthrough, so the record shows the unit in motion, not just in frames.

Room by room

Living areas, kitchen, bathrooms, bedrooms, plus the building areas that matter when relevant: entrance, hallways, parking, storage.

Timestamped photographs

Every photo is dated and geo-stamped, then filed by room, so each observation is anchored in time and place.

Written observations

The visible condition of walls, floors, ceilings, fixtures and equipment, kept factual: what is there, and what state it is in.

Video walkthrough

The whole unit in one continuous take, delivered alongside the photos, so the record shows the place in motion, not just in frames.

A record both parties can keep

A structured digital report to store, print, and produce later if a dispute arises. Neither side has to rely on memory.

Kept on file for four years

Reports and photos stay available for four years, the retention period recommended for deposit records in California.

The legal line

Is a property condition report the same as a home inspection?

No. In California, a home inspection is a defined professional service (Business and Professions Code § 7195) in which a licensed inspector examines and tests systems such as plumbing, electrical, HVAC and structure. A condition report is a visual record only: nothing is tested, operated, or dismantled.

What differs
Home inspection
Condition report
Purpose
Assess whether a home is sound before a purchase
Record the visible state of a rental at a given date
Who performs it
A licensed home inspector (Business and Professions Code § 7195)
Scoutmyplace, independent, there to document rather than to judge
What is examined
Structure, roof, plumbing, electrical, HVAC and more
Every room: walls, floors, ceilings, fixtures and equipment, as seen
Systems operated
Yes, systems are tested and operated
No, visual observations only, nothing tested or dismantled
Hidden defects
Within scope: the inspector looks for latent problems
Out of scope: only what is visible on the day is recorded
Typical moment
Before buying a home
Before renting, at move-in, at move-out, after repairs
Output
Findings and recommendations from a licensed professional
A dated, photo-documented record both parties can keep
The moments

When should you get a condition report?

At the three moments where the state of the unit has consequences: before you commit to a place you have not seen, the day a tenancy starts, and the day it ends. Each moment has its own report, and California law now expects photographic documentation at the last two.

Before renting

You found a place you cannot visit. A property visit report tells a remote renter what the unit and the street are really like: photos, video, measured light and noise, before any money moves.

At move-in

The move-in condition report fixes the baseline. Under AB 2801, move-in photographs are required for tenancies starting July 1, 2025 or later, and whatever is documented as already worn cannot be deducted later.

At move-out

The move-out condition report records the unit as it is handed back, before any repair or cleaning: exactly the photo set AB 2801 requires to support a deduction.

After repairs

Once the deducted work is done, the result is documented too, closing the loop the law describes.

Who it protects

Who needs a property condition report, the landlord or the tenant?

Both, which is why independence matters. The landlord needs the record to justify any deposit deduction under AB 2801. The tenant needs the same record to contest deductions for wear that predates them. A report produced by a neutral third party serves both sides at once.

Landlords and property managers

One documented record per unit turn, produced the same way every time, ready to attach to the itemized statement AB 2801 requires within 21 days.

Tenants

Proof of the state of the unit on day one, so normal wear and pre-existing defects stay off the final bill. The same record, read from the other side.

A report neither side authored is hard to argue with. The conversation moves from memory against memory to a shared document.

Go deeper

The rules behind the report.

The reason condition reports became the standard in California is a 2024 law, AB 2801, which ties every security deposit deduction to photographic documentation. We wrote the complete factual guide: deadlines, photo requirements, legitimate and abusive deductions. And a second one on the line between normal wear and damage.

Sources

Where these rules come from.

Primary texts and official guidance this guide is based on. Verify against them: the law changes, this page is general information, not legal advice.

Get the record before you need it.

Scoutmyplace produces independent condition reports across Los Angeles: property visit reports for remote renters, move-in and move-out condition reports for tenancies. We document the unit, the report is delivered within 24 hours.