The state of the property, when the keys come back.
We document every room with timestamped photos and video, element by element, in the same structure as at move-in. Report delivered in 24 hours.
Three weeks to settle the deposit, with evidence.
The deposit conversation happens in the days after the keys come back. California sets the frame, and every rule rewards the side that documented.
The deposit is settled in the three weeks after the keys come back. Arrive with a record, not a memory.
General information about California law AB 2801 (Civil Code § 1950.5), not legal advice.
From what changed to the after-repair record.
When the move-out report shows real damage, the work still has to happen, and AB 2801 expects the result to be documented too. We close that loop.
Element by element, the move-out record states what goes beyond normal wear. That is the factual basis for any repair conversation.
On request, we put you in touch with renovation companies we work with. They quote and bill you directly: Scoutmyplace does not perform, contract, or invoice the work.
Once the work is done, our scout returns and documents the result. That is the after-repair record the itemized statement must carry under AB 2801.
Same structure as the move-in record, by construction.
A comparison only works if both records look at the same things in the same order. Our move-in and move-out reports share one structure, room by room and element by element, so what changed stands out on its own.
The kitchen counter at move-out answers the kitchen counter at move-in. Same rooms, same elements, same factual scales.
Timestamped photos and a continuous video, shot to match the baseline so the two states can be read side by side.
What moved from good to worn is recorded as such. The report states conditions; what follows from them is not its job.
The move-out report stands on its own: a dated, signed, third party record of the state of the property when the tenancy ends. If a move-in record exists elsewhere, yours or the other party’s, the report gives it something precise to be compared against.
What you receive.
A structured record of the whole property on the day the tenancy ends.
Walls, floors, ceilings, fixtures, appliances. Each element gets a factual condition and cleanliness rating, with notes where it matters.
Wide shots for context, close-ups where the condition changed. Every photo is dated and tied to its room and element.
A continuous walkthrough of the property as it is handed back. It is part of the report, not an add-on.
Keys returned and their counts, closing meter readings, smoke and CO detectors checked.
Our scout signs the record. When the tenant or the owner is present, they can sign too.
An interactive online report plus a print ready PDF, delivered by email and kept available for four years.
Who writes the report decides what it is worth.
At move-out the stakes are immediate: money changes hands within three weeks. A record made by either party reads as an argument. A report produced by a third party with no stake in the deposit reads as a record.
Deductions supported by dated photos of what changed, set against the baseline. The documentation the itemized statement is supposed to carry.
The state of the property when you handed the keys back, on the record. What was already worn at move-in cannot become your deduction.
That is what neutral means: the report does not take sides, it takes note.
Three steps, one visit.
Book onlineAddress, property size, date. The exact price shows before you pay. Book for the day the unit is handed back, ideally once it is empty.
Our scout documentsOn site, room by room: condition, cleanliness, photos, video, keys returned, closing meter readings. About an hour for most units.
Your report in 24 hoursInteractive online report plus PDF, delivered by email. Well inside the 21-day deposit window.
Priced by surface. Nothing hidden.
One rate, one minimum, and the exact figure before you pay. Same price as the move-in report.
The exact price shows again at checkout before you pay. Above 4,000 sqft, write to hello@scoutmyplace.com for a custom quote.
Full refund if the visit cannot happen for any reason outside your control.
Plans moved? You have 60 days to rebook the visit at no cost.
Your report and photos stay available for four years.